This incident has been resolved.
May 5, 10:51 MDT
The Searchspring Managment Console is now back to operational for all Customers. CPU usage is back to normal and we will continue to monitor.
May 5, 10:45 MDT
We’re experiencing an issue with the Searchspring Management Console that is now impacting all customers. Search and all other operations remain functional.
May 5, 10:25 MDT
The customers who were previously impacted appear to be fully operational now. Our team is still investigating the root cause and will provide an update as more information is available.
May 5, 10:11 MDT
We're seeing an unusually high number of connections that is causing a slowdown in the Searchspring Management Console for a small number of users. We are still investigating these connections and will keep you updated.
May 5, 09:53 MDT
We are continuing to investigate this issue.
May 5, 09:40 MDT
Our team is investigating a reported slowdown in the Searchspring Management Console for a small number of users. We will provide updates as more information becomes available.
May 5, 09:38 MDT