SearchSpring Public Status

All Systems Operational

About This Site

Welcome to Searchspring's Status Page

Search Operational

Indexing Operational

Autocomplete Operational

SMC ( Searchspring Management Console ) Operational

Product Recommendation Widgets Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 7, 2020

Issues Publishing Merchandising Campaigns

Resolved - This incident has been resolved.
Apr 7, 14:21 MDT

Monitoring - The issue has been resolved for the vast majority of these cases, merchandising campaigns should now be published in a timely manner for search and collection pages.

Customers who need Autocomplete to reflect the product ordering in their merchandising campaigns may continue to experience issues getting the VM campaigns to update their Autocomplete results.
Apr 7, 09:31 MDT

Identified - We believe we have identified the cause of the slow merchandising campaign publishing, and are working on implementing a fix currently.
Apr 7, 09:20 MDT

Investigating - We are currently investigating an issue that is causing merchandising campaigns to take longer than normal to publish when saving and publishing updates, or in some cases fail to publish completely.
Apr 7, 08:36 MDT

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.