Searchspring Public Status

All Systems Operational

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Welcome to Searchspring's Status Page

Search Operational

Indexing Operational

Autocomplete Operational

SMC ( Searchspring Management Console ) Operational

Product Recommendation Widgets Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

Personalization Issue

Resolved - We have put a workaround in place to address this issue and recommendations are now working as expected.
Sep 28, 18:06 MDT

Update - We are continuing to explore options to resolve this issue.
Sep 28, 17:53 MDT

Identified - We have identified the issue with SSL and are working to address the issue.
Sep 28, 17:28 MDT

Update - We've seen occasional successful product recommendations loading but they are not consistent. Our team is continuing the investigation and will provide updates.
Sep 28, 17:11 MDT

Update - We are continuing to investigate this issue and will continue to provide every 15 - 20 minutes.
Sep 28, 16:50 MDT

Update - Recommendations are receiving an error on the server that appears to be an issue with an SSL connection. We are continuing to investigate and will provide updates.
Sep 28, 16:30 MDT

Investigating - We are currently investigating an issue impacting personalized recommendations. We will continue to provide updates.
Sep 28, 16:13 MDT

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.