Searchspring Public Status

All Systems Operational

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Welcome to Searchspring's Status Page

Search Operational

Indexing Operational

Autocomplete Operational

SMC ( Searchspring Management Console ) Operational

Product Recommendation Widgets Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 3, 2021

No incidents reported today.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

Indexing Backlog

Resolved - This incident is resolved, our indexing process is fully-functional again. There is still a backlog of indexes that had failed previously that we are working on reindexing, so indexing may take a bit longer than normal until we are able to work through the queue, but we do not expect any further issues.
Feb 26, 12:45 MST

Monitoring - Indexing appears to be fully working again, we are seeing our queue return to normal. We are continuing to monitor to make sure everything continues to run smoothly. Indexing may take slightly longer than normal while we reindex the accounts that previously failed.
Feb 26, 12:27 MST

Identified - We have identified the issue, and are successfully indexing sites again. We need to work through a backlog of failed indexes and are working on reindexing the sites that failed. Indexing may take longer than normal until we catch back up.
Feb 26, 12:21 MST

Update - We are continuing to investigate this issue. We believe the issue is related to some server optimizations made earlier today, and are looking into a fix.
Feb 26, 12:08 MST

Investigating - We are currently investigating an issue that is causing our indexing processes to fail. We will post an update here as soon as we have more information. Search and other components are not affected as far as we can tell.
Feb 26, 11:54 MST

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.