SearchSpring Public Status

All Systems Operational

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Welcome to Searchspring's Status Page

Search Operational

Indexing Operational

Autocomplete Operational

SMC ( Searchspring Management Console ) Operational

Product Recommendation Widgets Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

High Latency in the West

Resolved - This incident has been resolved.
Aug 11, 00:52 MDT

Investigating - Failed over to the east.
Aug 11, 00:45 MDT

Aug 10, 2019

High Latency in the East

Resolved - This incident has been resolved.
Aug 10, 10:38 MDT

Investigating - Failed over to the west.
Aug 10, 10:13 MDT

Aug 9, 2019

No incidents reported.

Aug 8, 2019

High Latency Causing 500 Errors

Resolved - We've confirmed that this issue should not be in play any longer, and are continuing to work on updating our infrastructure to ensure that our services are not impacted in the future.
Aug 8, 13:06 MDT

Update - We are continuing to monitor for any further issues.
Aug 8, 09:11 MDT

Monitoring - The issue appears to be resolved after implementing a fix, we're looking into the root cause of the problem currently.
Aug 8, 09:09 MDT

Identified - We are currently looking into latency issues affecting our search API. We've noticed 500 errors and are working on a resolution.
Aug 8, 09:01 MDT

Aug 7, 2019

No incidents reported.