Investigating an issue with our West Coast server cluster

Incident Report for Searchspring Public

Resolved

This incident has been resolved.

Posted Sep 04, 2019 - 14:37 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 04, 2019 - 12:03 MDT

Investigating

We are currently looking into an issue that is preventing our indexing processes from going through, we've paused indexing for the time being until we have a fix.

Posted Sep 04, 2019 - 11:40 MDT

This incident affected: Indexing.