Product Recommendations / Intellisuggest Elevations Outage

Incident Report for Searchspring Public

Resolved

We have resolved this issue and are working on making sure it doesn't happen moving forward. This was related to a bad product data import process that should have failed but did not.

Posted Jun 12, 2019 - 15:16 MDT

Investigating

We are currently aware of and investigating an outage that is affecting our Product Recommendations and Intellisuggest Elevations. Future updates will be posted here as we work through these issues.

Posted Jun 12, 2019 - 14:22 MDT

This incident affected: Product Recommendation Widgets.