Indexing issue

Incident Report for Searchspring Public

Resolved

This incident has been resolved.
Posted Mar 05, 2025 - 03:08 MST

Update

We are continuing to monitor for any further issues.
Posted Mar 05, 2025 - 03:04 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2025 - 03:04 MST

Identified

The issue has been identified and our teams are working on implementing a fix. We’ll provide more updates as soon as we have additional information. We will provide another update in 30 minutes or less.
Posted Mar 05, 2025 - 02:52 MST

Investigating

We are currently investigating an indexing issue for customers on the new Shopify connector. Our teams are actively working on a resolution and will provide an update within the next 30 minutes. We appreciate your patience.
Posted Mar 05, 2025 - 02:17 MST
This incident affected: Indexing.
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