Partial Search Outage

Incident Report for Searchspring Public

Resolved

This incident has been resolved.
Posted May 27, 2021 - 14:23 MDT

Monitoring

We are seeing latency and indexing back to normal levels. We will continue to monitor the situation.
Posted May 27, 2021 - 10:53 MDT

Update

We are seeing latency beginning to drop. We are experiencing a few side effects and some sites may experience temporary indexing failures. We will continue to keep you updated.
Posted May 27, 2021 - 10:37 MDT

Update

We are working on scaling up to deal with an unexpected increase in traffic. We'll continue to keep you updated.
Posted May 27, 2021 - 10:21 MDT

Investigating

We are currently investigating an issue with degraded search performance for a few of our customers. We will continue to keep you updated.
Posted May 27, 2021 - 10:05 MDT
This incident affected: Search and Indexing.
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