Searchspring Managment Console Functionality Issues

Incident Report for Searchspring Public

Resolved

The fix previously mentioned seems to have resolved the issues with the Searchspring Management Console (SMC).

Posted May 30, 2023 - 16:26 MDT

Update

Update: Third-party, Font Awesome updated their status to still degraded, but "a fix has been implemented and we are monitoring"

Posted May 30, 2023 - 13:55 MDT

Monitoring

We have identified an issue with our Searchspring Management Console (SMC).

Currently, we are experiencing some issues due to a third-party service we use for fonts and iconography (Font Awesome) which is experiencing an outage.

We have seen this causing SMC visuals and functionality to be impacted, sometimes intermittently.

We will continue to monitor the third-party status page for updates and will update you here once we know more.

Posted May 30, 2023 - 13:08 MDT

This incident affected: SMC ( Searchspring Management Console ).